Professional Ethics & Scope

Confidentiality

All information shared by students, parents, and schools during assessments and counselling sessions is strictly confidential. La Trinité does not disclose personal information to any third party without explicit written consent.

Session content, assessment scores, and report data are stored securely and accessed only by the assigned counsellor and, where applicable, authorised school administrators under a formal partnership agreement.

Confidentiality may be overridden only in situations where there is a credible risk of harm to the student or others, in which case appropriate authorities or guardians will be notified in line with professional and legal obligations.

Informed Consent

Before any assessment or counselling engagement begins, students and parents/guardians are informed about the nature, purpose, and process of the service — including how data will be used and stored.

Participation is entirely voluntary. Students and parents may withdraw consent at any stage without any consequence. Assessment results belong to the student and are shared only with their explicit permission.

For students under 18, informed consent is obtained from a parent or legal guardian in addition to the student's own assent, in accordance with standard child and adolescent counselling practice.

Referral Policy

La Trinité counsellors operate within their defined competence. Where a student presents with clinical mental health conditions, psychiatric concerns, or needs that exceed the scope of career and educational counselling, a referral to an appropriate licensed mental health professional, psychiatrist, or specialist will be made.

Referrals are made with the student's and parent's knowledge and consent. We maintain a network of trusted professionals for this purpose and do not abandon support during the transition — counsellors continue to provide appropriate career guidance in parallel where suitable.

Referral decisions are guided by professional judgment, student welfare, and ethical best practices — not by any financial relationship with referred practitioners.

Emergency & Crisis Disclaimer

La Trinité provides career assessment and educational counselling services. We are not a crisis intervention or emergency mental health service.

If a student expresses thoughts of self-harm, suicide, or harm to others, the counsellor will take immediate steps to notify the student's parent or guardian and, where necessary, recommend emergency professional support or direct the family to crisis helplines such as iCall (9152987821) or Vandrevala Foundation (1860-2662-345).

Schools and parents are encouraged to share any known mental health history prior to engagement so sessions can be appropriately structured and necessary referrals made proactively.

Scope of Practice

La Trinité counsellors are trained in career assessment, psychometrics, educational guidance, and student wellbeing. Our services include career-fit analysis, interest and aptitude profiling, personality-informed guidance, and CBT-informed strategies for academic and emotional resilience.

We do not diagnose mental health conditions, prescribe medication, or provide clinical therapy for psychiatric disorders. We do not offer legal or medical advice.

Where questions or concerns fall outside our scope, we will say so clearly and direct families to appropriate professionals. We believe honest boundaries are a sign of professional integrity, not limitation.

Our services are psychoeducational and counselling-oriented in nature and are not a substitute for psychiatric, medical, or rehabilitation services.

Parent Involvement Policy

La Trinité recognises parents and guardians as essential partners in a student's career development. With the student's consent, parents are kept informed of assessment findings, career recommendations, and progress through structured report sharing and parent sessions.

For students under 18, parents have the right to receive a summary of assessment results. However, specific session content shared in confidence by the student is not disclosed without the student's agreement, except where safety concerns arise.

We encourage parents to participate constructively — attending debrief sessions, reviewing reports, and collaborating with the counsellor on actionable next steps — without overriding the student's own interests and agency.

School Collaboration Ethics

When partnering with schools, La Trinité signs a formal agreement outlining data handling, staff responsibilities, student consent requirements, and the scope of services provided on school premises.

Assessment data gathered through school partnerships is used exclusively for the benefit of the students assessed. Aggregate, anonymised insights may be shared with the school for institutional planning, but individual student data is never shared without parental and student consent.

La Trinité counsellors working in schools adhere to the school's code of conduct while maintaining their own professional ethical standards. Any conflict between institutional pressure and student welfare is resolved in favour of the student's best interests.

Data Collection & Storage

La Trinité collects the following personal data during an assessment: the student's name, class/grade, and school name (entered by the student on the welcome screen), together with their 370 assessment question responses and the computed interest, aptitude, and personality scores derived from those responses.

All data is stored securely in a PostgreSQL database hosted on Supabase, a managed cloud infrastructure provider that encrypts data at rest and enforces TLS (HTTPS) for all data in transit. Assessment PDF reports generated for a student are stored within the same secure infrastructure.

La Trinité does not sell, rent, licence, or share personal student data with advertisers, data brokers, or any third party not directly involved in delivering the service. Aggregate, anonymised insights (for example, domain-level interest trends across a school batch) may be shared with a partner school for institutional planning purposes, but never in a form that identifies individual students.

Data Retention & Deletion

Assessment data — including question responses, computed scores, and generated PDF reports — is retained for a maximum of two years from the date of the assessment. After this period, personal data is permanently deleted or irreversibly anonymised.

Parents, guardians, or students aged 18 and over may request earlier deletion of their data at any time by emailing help@latrinite.in with the subject line "Data Deletion Request", providing the student's name, school, and approximate assessment date. Requests are processed within 30 days and acknowledged by email.

Following deletion, the student's PDF report and all associated assessment responses become permanently inaccessible — including to La Trinité staff. We recommend that students save a copy of their report before requesting deletion.

Student & Parent Rights Under the DPDP Act 2023

Under India's Digital Personal Data Protection Act 2023 (DPDP Act), students and their parents or guardians have the following rights regarding personal data held by La Trinité: the right to access a summary of personal data we hold; the right to correction of inaccurate or incomplete data; the right to erasure of personal data, subject to legal or safety obligations; and the right for a parent or guardian to nominate a person to exercise these rights on behalf of a minor student.

Schools that partner with La Trinité to administer assessments on school premises are responsible for ensuring that students and parents have been informed of the assessment and have provided appropriate consent in accordance with the DPDP Act and any applicable school or state policies. La Trinité provides partner schools with a standard consent and data-notice template on request.

To exercise any of the above rights, email help@latrinite.in with the subject line "Data Rights Request". We will acknowledge your request within 72 hours and respond in full within 30 days. There is no charge for exercising these rights.